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Sustainability KPIs Summary

We closely monitor and measure our progress and performance on sustainability across many areas.

Below is a summary of key performance indicators in our four focus areas - Content and Customers, Communities, Colleagues and the Environment - over a five year period. The data can also be downloaded in Excel using the links below. Informa's position in the Dow Jones Sustainability Index is an additional Group KPI for the Company.  

For full background, see our Sustainability Reports.

  • Content & Customers
  • Communities
  • Colleagues
  • Environment

Sustainability KPIs Summary Data Table (2016-2020)

   Units Link to FasterForward 2020 2019  2018 2017 2016
Content & Customers
Revenues £m   £ 1,661 m £2,890 m  £2,369 £1,758 m £1,346 m
Profit before tax (adjusted) £m   £268 m £933 m  £ 732 m £ 546 m £ 377 m
Countries sold into Number of countries   170+ 170+ 170+ 165 165
New books published Number of books   6,929 7,300 7100 7,100 6,100
Ebooks to search & download Number of ebooks   151,070 127,000 120,000 N/A N/A
Ebooks % of all book titles   85% 78% 77% 74% 73%
Open access journals Number of journals Impact Multiplier 282 276 268 173 108
Open access articles Number of OA articles published Impact Multiplier 18,400 16,700 13,500 11,073 7,602
Number of journals downloaded through INASP Number of journal downloads Impact Multiplier 1,017,000 1,286,139 1494,238 1,323,208 1,016,705
Journal articles downloaded Number of articles downloaded   273 m 200 m  150 m N/A N/A
Accepted articles from developing countries % of all accepted articles   39% 38% 35% 35% 36%
Subscriptions to our intelligence products No. of subscribers   25,700 25,800 27,000 38,000 25,000
T&F content addressing the UN Sustainable Development Goals (SDGs) Number of book chapters and journal articles in the SDGO library Sustainability Inside 14,600 12,000 N/A N/A N/A
Events participating in 'The Fundamentals' that support the sustainable development of the industry  Average score received on the Fundamentals  Sustainability Inside 75% NA  N/A N/A N/A

Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.

Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.

Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb

Sustainability KPIs Summary Data Table (2016-2020)

   Units Link to FasterForward 2020 2019  2018 2017 2016
Communities
Volunteering % of colleagues volunteering Impact Multiplier 7% 13% 15% 9% 6%
  Number of colleagues Impact Multiplier 784 1,446 1,729 689 372
  Number of hours Impact Multiplier 8,151 9,363 10,247 5,474 2,396
Total company donations £ Impact Multiplier £ 651,500 £ 1,432,000 * £ 1,409,000 £ 685,000 £ 476,000
Company donations (cash) £ Impact Multiplier £ 194,500 £ 446,000 * £ 354,000 £ 411,000 £ 338,000
Volunteer programme costs £ recorded Impact Multiplier £ 283,000 £ 424,000 * £ 376,000 £ 235,000 £ 95,000
Donations in kind £ recorded Impact Multiplier £174,000 £ 562,000 * £ 678,000 £ 39,000 £ 44,000
Colleague fundraising £ Impact Multiplier £ 43,000 £ 305,000 * £ 191,000 £ 82,000 £ 71,000
Statutory effective tax rate % Impact Multiplier NA (a) 23% 21% 21% 18%
Events to support authors Number of events Impact Multiplier 131 107 120 124 127
Events to support developing world authors Number of events Impact Multiplier 99 52 33 60 64

Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.

Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.

Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb

Sustainability KPIs Summary Data Table (2016-2020)

   Units Link to FasterForward 2020 2019  2018 2017 2016
Volunteering
Headcount Number of colleagues   10,945 11,296* 11,197 7,525 6,394
Headcount % full time colleagues   95.6% 95.3% 94.9%  NA   NA 
Headcount Number of external contractors   1,221 2,026  NA   NA   NA 
Spend on formal training £m   £2.1m* £ 2.7 m* £ 2.9 m £ 2.5 m £ 2.3 m
Training spend per colleague ££m/colleague   £188 £ 228 £ 259 £ 332 £ 360
Training hours per colleague Number of hours per colleague   8.22 7.32 3.07 N/A N/A
Colleague engagement score % saying they are engaged   86% 80%* 77% 74% 71%
New hires Number of new hires   1,134 2.797 1,733 1,560 1,170
Open positions filled by internal candidates % of internal hires   13% 10% 10% N/A N/A
Colleague turnover - Voluntary % turnover   11% 10%* 16% 16% 16%
Colleague turnover - Total % turnover   21% 26%* 26% 24% 24%
 
Absenteeism Sick days/year per colleague   2.3 3.3* 3.0 2.2 2.3
Absenteeism % of total days scheduled   0.69%* 1.02% 0.92% 0.66% 0.69%
Absenteeism Data coverage (% of colleagues)   97% 84% 65% 74% 74%
 
All Colleague gender split % female   59%* 59%* 59% 56% 56%
 
Junior management gender split % female   57% 57% 57% 55% 55%
All management gender split % female   54%* 53%* 54% 51% 49%
Leadership group gender split % female   29%* 30%* 32% 27% 33%
Top management gender split % female   28% 27% 25% 25% 25%
Director gender split % female   30%* 30%* 25% 22% 20%
Promotions gender split % female   58%* 62%* 60% 60% 63%
Gender split of managers in revenue-generating functions % female   54% 54% 53% 51% 45%
Gender split in STEM-related positions % female   46% N/A N/A N/A N/A
Gender pay gap (UK) % difference   21.3%* 22.3%* 22.7% 23.3% NA
               
Colleagues by age (20s or under) % of colleagues aged 29 or less   22% 25% 25% 25% N/A
Colleagues by age (30s) % of colleagues aged 30-39   36% 34% 34% 31% N/A
Colleagues by age (40s) % of colleagues aged 40-49   23% 22% 22% 23% N/A
Colleagues by age (50s) % of colleagues aged 50-59   14% 13% 14% 14% N/A
Colleagues by age (60s or above) % of colleagues aged 60 or above   5% 5% 5% 6% N/A
Colleagues with disability % of colleagues with disability   N/A N/A N/A N/A N/A
 
Diversity data based on a voluntary and confidential survey of UK and US colleagues, representing 66% of our US and UK population and around 40% of the company
Lesbian, Gay & Bisexual colleagues % lesbian, gay and bisexual colleagues   6% N/A N/A N/A N/A
Lived gender % colleagues whose lived gender is the same as assigned at birth   99% N/A N/A N/A N/A
UK colleagues by race and ethnicity % White or White British   85% N/A N/A N/A N/A
UK colleagues by race and ethnicity % Asian or Asian British   7% N/A N/A N/A N/A
UK colleagues by race and ethnicity Mixed ethnicity   4% N/A N/A N/A N/A
UK colleagues by race and ethnicity White/ Caucasian   3% N/A N/A N/A N/A
UK colleagues by race and ethnicity Hispanic or Latino   77% N/A N/A N/A N/A
UK colleagues by race and ethnicity Asian   8% N/A N/A N/A N/A
UK colleagues by race and ethnicity Black or African American   6% N/A N/A N/A N/A
UK colleagues by race and ethnicity Two or more races   3% N/A N/A N/A N/A
Colleagues with disability or long-standing condition that creates limitations % of colleagues with disability or condition   15% N/A N/A N/A N/A
 
Walk The World Number of walkers   1,460 7,000 4,000 3,500 2,000
Walk The World % of colleagues taking part   13% 60% 55% 46% 33%
Walk The World Distance walked (km)   14,600 60,000 43,000 28,800 17,200
Walk The World Charitable donations Impact Multiplier 39,000 380,000 181,000 155,000 120,000

Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.

Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.

Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb

Sustainability KPIs Summary Data Table (2016-2020)

   Units Link to FasterForward 2020 2019  2018 2017 2016
Energy & greenhouse gas emissions
Total energy consumption MWh Faster to Zero 246,11* 32,775 35,120 27,424 26,405
Natural gas consumption MWh Faster to Zero 10,692 11,677 12,562 6,523 5,272
Electricity consumption MWh Faster to Zero 13,232 16,814 16,924 14,932 15,309
Other fuels consumption MWh Faster to Zero 687 4,285 5,635 5,968 5,825
Total energy use per revenues MWh/£m Faster to Zero 14.82 11.34 14.83 15.60 19.62
Renewable electricity generated/purchased MWh Faster to Zero 12,810 16,261 2,213 648 19
Proportion of renewable energy % Faster to Zero 52% 50% 6% 2% 0%
Non-renewable energy consumption MWh Faster to Zero 11,801 16,514 32,908 26,776 26,386
Number of offices with a green rating (LEED or BREEAM) Number of office Faster to Zero 8 NA NA NA NA
Colleagues based in an office with a green rating % of office-based colleagues Faster to Zero 23% NA NA NA NA
 
Scope 1 emissions - Total tonnes CO2e Faster to Zero 2,822* 4,134* 4,776 3,205 2,997
Emissions from natural gas tonnes CO2e Faster to Zero 1,966 2,148 2,504 1,197 967
Emissions from refrigerants tonnes CO2e Faster to Zero 692 912 843 567 567
Emissions from company vehicles & generator fuel tonnes CO2e Faster to Zero 164 1,075 1,429 1,441 1,463
Scope 2 emissions (location-based) tonnes CO2e Faster to Zero 5,305* 7,026* 7,010 6,477 7,164
Total scope 1 & 2 location-based emissions tonnes CO2e Faster to Zero 8,127* 11,160* 11,786 9,682 10,162
Intensity ratio total location-based scope 1&2 emissions per colleague tonnes CO2e/Colleague Faster to Zero 0.74* 1.00* 1.18 1.29 1.59
Intensity ratio total location-based scope 1&2 emissions per revenues tonnes CO2e/£m Faster to Zero 4.89 3.86 4.98 5.51 7.55
Scope 2 emissions (market-based) tonnes CO2e Faster to Zero 233 397* 6,385 6,477 7,164
Total Scope 1& 2 market-based emissions tonnes CO2e Faster to Zero 3,055* 4,532* 11,161 9,682 10,161
Carbon offsets used to compensate for remaining emissions tonnes CO2e Faster to Zero 3,055 4,532 NA NA NA
Residual scope 1&2 emissions post green energy and offsets tonnes CO2e Faster to Zero 0 0 11,161 9,682 10,161
 
Scope 3 emissions included in our CarbonNeutral® company Certification tonnes CO2e Faster to Zero 19,337* 35,702* NA NA NA
Emissions from Transmission & Distribution losses tonnes CO2e Faster to Zero 320* 501* NA NA NA
Emissions from office waste tonnes CO2e Faster to Zero 378* 722* NA NA NA
Emissions from air travel tonnes CO2e Faster to Zero 18,045 31,881 NA NA NA
Emissions from all business travel tonnes CO2e Faster to Zero 18,638* 34,479* NA NA NA
Carbon offsets used to compensate for scope 3 emissions tonnes CO2e Faster to Zero 19,337 35,702 NA NA NA
Residual emissions tonnes CO2e Faster to Zero 0 0 NA NA NA
 
Total emissions for our science-based targets calculations (Informa & UBM combined) tonnes CO2e Faster to Zero 306,959 664,650 663,313 663,547 NA
Scope 1&2 emissions (location-based) tonnes CO2e Faster to Zero 8,127* 11,160* 13,537 15,627 15,803
Scope 1&2 emissions (market-based) tonnes CO2e Faster to Zero 3,055* 4,532* 12,815 14,019 14,433
Scope 3 emissions - Other indirect emissions from our value chain tonnes CO2e Faster to Zero 303,904 660,262 650,498 649,528 NA
Scope 3 emissions - Total upstream emissions tonnes CO2e Faster to Zero 188,253 253,660 231,748 233,062 NA
Purchased good & services (b) tonnes CO2e Faster to Zero 127,692 169,127 163,394 163,394 NA
Capital goods (b) tonnes CO2e Faster to Zero 20,177 20,609 7,862 7,862 NA
Transmission & Distribution losses tonnes CO2e Faster to Zero 320* 501* 562 943 963
Energy (well-to-tank) tonnes CO2e Faster to Zero 1,127 1,418 1,820 1,933 1,860
Upstream transportation and distribution - Books & journals distribution (b) tonnes CO2e Faster to Zero 17,960 16,200 6,937 6,937 NA
Office waste tonnes CO2e Faster to Zero 378* 722* 760 820 696
Business travel (c) tonnes CO2e Faster to Zero 18,638* 34,479* 39,231 39,231 NA
Water use tonnes CO2e Faster to Zero 29 103 173 195 176
Employee commuting (b) tonnes CO2e Faster to Zero 1,932 10,502 11,009 11,747 NA
Upstream leased assets tonnes CO2e Faster to Zero 0 0 0 0 0
Scope 3 emissions - Total downstream emissions tonnes CO2e Faster to Zero 115,651 406,640 418,750 416,465 NA
Processing of sold products tonnes CO2e Faster to Zero 0 0 0 0 0
Use of sold products - Customer use of digital products & services (b) tonnes CO2e Faster to Zero 20,613 15,381 13,088 10,796 NA
End of life treatment of sold products - Disposal of books & journals (b) tonnes CO2e Faster to Zero 123 209 241 249 NA
Downstream leased assets tonnes CO2e Faster to Zero 0 0 0 0 0
Franchises tonnes CO2e Faster to Zero 0 0 0 0 0
Investments tonnes CO2e Faster to Zero 0 0 0 0 0
Emissions from running exhibitions - see details below tonnes CO2e Faster to Zero 94,915 391,050 405,421 405,421 NA
Downstream transportation & distribution- Logistics of main contractors & exhibitors tonnes CO2e Faster to Zero 59,056 240,338 250,988 250,988 NA
Use of sold products - Events' energy, water & material use tonnes CO2e Faster to Zero 15,698 91,915 90,138 90,138 NA
End of life treatment of sold products - Events waste tonnes CO2e Faster to Zero 20,161 58,797 64,294 64,294 NA
 
Paper consumption tonnes   5,482 9,347* 10,240 10,823 7,149
Paper use per revenues tonnes/£m   3.30 3.23 4.32 6.16 8.43
Paper from sustainable sources % certified paper   96% 94%* 94% 63% 88% 
Books & journals sent for pulping tonnes Faster to Zero 281* 271* 470 587 523
Office waste generated tonnes Faster to Zero 948* 7,046* 6,309 5,073 5,089
Total waste tonnes Faster to Zero 1,229* 7,317* 6,779 5,660 5,612
Estimated total waste diverted from landfill tonnes Faster to Zero 704 3,414 3,309 2,869 2,813
Estimated total waste sent to landfill tonnes Faster to Zero 525 3,903 3,470 2,790 2,799
Percentage of waste diverted from landfill % Faster to Zero 57% 47% 49% 51% 50%
Total waste per revenues tonnes/£m Faster to Zero 0.74 2.53 2.86 3.22 4.17
Office water consumption m3   83,483* 297,920* 361,908 261,000 250,000
Office water consumption per colleague m3/Colleague   8 27 32 35 39
Office water consumption per revenues m3/£m   50 103 153 148 186
Offices with high overall water risk according to WRI Aqueduct % of headcount   21% N/A N/A N/A N/A

Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.

Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.

Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb