Informa has collaborated with association partners including UFI, AEO and SISO, peers including Reed Exhibitions and Clarion, venues, suppliers, contractors and health, government and local authorities to develop industry-wide All Secure best practice guidelines that raise the bar on safe, hygienic, productive and high-quality organised event experiences.
Informa AllSecure is how these guidelines are being adopted in our business.
It means that when exhibitors, speakers, sponsors and attendees come to our events, they can connect, learn, know more and do more business, effectively, safely and with confidence.
All Informa events will be run according to official government and local authority guidance in the first instance, as well as any venue or location-specific regulations. In addition, all Informa events around the world, irrespective of format or location, will follow the ten Informa AllSecure priority commitments below.
Wherever applicable and possible, our events will also apply the fuller range of standards and guidelines described in the Informa AllSecure guidebook.
Informa AllSecure 10 Key Commitments
Cleaning & Hygiene
1. Enhanced cleaning
All Informa events will undertake enhanced, deep cleaning before, during and after our events, working with venue partners to ensure the highest standards of hygiene and cleanliness. This includes continuous sanitisation throughout the course of an event, with a focus on high-touch areas such as door handles, restrooms and food and beverage areas.
2. Personal hygiene
All Informa events will provide additional hand washing facilities and hand sanitising stations throughout the event space, encouraging all participants to regularly wash and disinfect their hands.
3. Non-contact registration
All Informa events will employ a system that facilitates non-contact registration for participants, including the availability of online registration.
4. Physical contact
All Informa events will request that participants avoid physical contact, such as handshakes and embraces, promoting alternative ways to greet business partners. The exchange of printed materials, such as business cards and sales brochures, will also be discouraged, with digital alternatives recommended.
5. Physical distancing
All Informa events will maintain a density of participants in line with local authority regulations and venue or other relevant guidance. This will be managed through one or more control measures such as pre-show communications to participants, a one-way traffic system around show floors, staggered and expanded entry times, on-site signage and floor markings and on-site physical distance ambassadors.
6. Food and beverage
All Informa event teams will work closely with venue partners to employ the highest standard of food safety, minimising self-service buffets in favour of pre-packaged food options or serviced buffets. If any queuing is anticipated, physical distancing will be maintained through the use of floor markings and relevant signage.
Protect & Detect
7. Personal Protective
Participants and staff at all Informa events will be asked to use items of PPE in line with local government and health authority advice. This may include wearing a face covering and the use of gloves or face screens in certain roles.
8. First aid
All Informa events will have access to a qualified first aider and a separate isolation area if possible. Participants will be asked not to attend if they are feeling unwell, and teams will follow local health authority guidance on detecting and managing anyone who displays symptoms of COVID-19.
All Informa events will follow relevant health authority guidance on screening participants. This may include checking the temperatures of everyone on entry, through thermal scanning or other screening processes.
10. Trace and contact
Should it be necessary, all Informa events will work with local authorities to trace and contact participants at our events, subject to local privacy regulations.
Informa AllSecure FAQ
What is Informa AllSecure?
Informa AllSecure is the approach we are taking to enhancing the health and safety standards in place at Informa events following COVID-19.
From exhibitors to sponsors, speakers, visitors and journalists, those who come to our events come to connect, learn, know more and do more business, effectively and safely.
The standards and practices that make up Informa AllSecure are designed to provide confidence that at every Informa event, we are striving to provide the highest standards of safety, hygiene, cleanliness and quality.
How was Informa AllSecure developed?
Informa AllSecure is based on a set of event industry best practice guidelines, called All Secure.
The All Secure industry guidelines were developed collaboratively by a group including industry associations UFI, AEO and SISO, event organisers Informa, Reed Exhibitions and Clarion, a range of event venues, suppliers and with input from health, government and local authorities.
Informa AllSecure is the way these industry-wide All Secure guidelines are being applied to Informa events.
What can I expect at an Informa AllSecure event?
You can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organised event experience.
As a starting point, Informa AllSecure events will be run according to the guidance of the government or official local authority for that location, and according to any venue-specific regulations.
In addition, all Informa AllSecure events follow ten key AllSecure commitments around Cleaning & Hygiene, Physical Distancing and Protection & Detection, with additional measures in place where relevant and practical for the type of event and its location.
What measures are being followed at the Informa event I am attending?
As a minimum, all our events follow the ten key Informa AllSecure commitments around Cleaning & Hygiene, Physical Distancing and Protection & Detection, in addition to following the guidance of government or official local authorities and any venue-specific regulations.
For details of the specific measures in place at a particular event, see the event’s website or contact the event team directly. Details will also be included in event materials on registration or booking.
Can you guarantee my safety at an Informa AllSecure event?
No environment or space inside or outside of the home can ever be 100% safe.
At controlled event gatherings like Informa events and through Informa AllSecure, we have put in place a comprehensive range of enhanced standards that make the health and safety of everyone who attends a priority.
Through measures such as enhanced deep cleaning before, during and after events, non-contact registration, distancing and crowd management, and the deployment of screening and protective equipment, we are striving to provide the highest standards of safety, hygiene and cleanliness, and to ensure that following COVID-19, our customers, partners and colleagues can connect, learn, know more and do business effectively, safely and with confidence.